HootSuite - Team Collaboration

Hello, We have reached the end of the Jump Start emails, but it's just the beginning of your social media engagement with HootSuite. Before we send you out on your own, we'll explain team collaboration tools. For more detailed how-tos, check the Help Desk articles below, or continue reading to Jump Start into teams right away. Team Collaboration Assigning/Tracking Messages Granting Team Members Advanced Permissions Building Teams On a Pro or Enterprise plan you can assemble a team to write status updates without sharing account passwords. Inversely, you can revoke social media account access to a team member as situations change. By doing so, you can assign messages to the most appropriate team member for follow-up. 1. To add a Team Member, hover over the Launch Bar and select Social Networks. Then choose a profile you own. Click the Add Team Member button and invite by entering their email address. You can also include a note if you like. 2. Once they've joined your team, you can assign messages to them. Click the pull down menu on the desired Tweet and choose Assign. Choose your Team Member and add a note if needed. 3. To see the results of the assignments, hover over the Launch Bar and choose Assignments. You can create a report based on profile and status to see the follow-up time and message. TIP: Team Members can have Basic or Advanced status. Just click on their name and check the box to allow advanced members to invite others and manage more of the account. Remember, the team collaboration tools are available in the HootSuite Pro and Enterprise plans, but even if you’re on the free Basic plan we think it will be helpful to know what’s possible down the road. Next Jump Start This is the end of the JumpStart emails. We hope you found them helpful. You can continue your training through HootSuite University, or dive into the Help Desk for articles, forums, how-tos and more. There are even tutorials created by users just like you so check out the videos, blog posts and more made by other HootSuite fans. Seek more knowledge? Visit these articles:

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Get certified Join our Learning Program at HootSuite University to expand your network and become a Certified HootSuite Professional. Need more help? No problem, just visit the Help Desk for hundreds of articles to help you set up and utilize HootSuite to build your business, organize your groups or enhance your personal social network. HootSuite is a Trademark of HootSuite Media, Inc. More: HootSuite Online Media Kit.